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Transit Times
Download Transit Times & Zones
These are approximate delivery times. Special arrangements can be made to meet critical deadlines.
Weight Restrictions
Globeflight will accept heavy shipments for International courier provided that no single piece weighs more than 30 kilograms (eg: a shipment weighing 300 kilograms in total should be packaged to form at least 10 pieces). In the event that this is not possible please contact Globeflight to make special arrangements.
The mode / speed of transport can be deferred to Airfreight, which then makes accommodation for larger sized and heavier items.
Weight Calculations
You are charged for the shipment, based on whether the actual mass or the volumetric mass is greater. Consignments are taken up to the nearest 0.5 kg.
Volumetric Calculation: Length x Breadth x Height (cms) divided by 5000 = Volumetric kgs.
Weight and Volumetric Checks
All consignments will be weighed and measured by Globeflight. Should the weights or measurements vary from those provided by the client, the weights and measurements determined by Globeflight shall apply.
Volumetric Calculation
All shipments are charged by actual mass or volume, whichever is greater. The volume of a consignment is determined by multiplying the length by the width by height in centimetres (cm) and dividing by the appropriate conversion rate below:
- Sameday Express - 5000 cm cm/kg
- Dawn Delivery - 5000 cm cm/kg
- Overnight Courier - 5000 cm cm/kg
- Budget Cargo - 5000 cm cm/kg
- International Documents - 5000 cm cm/kg
- International Non Documents - 5000 cm cm/kg
- International Airfreight - 5000 cm cm/kg
- International Road Freight - 4000 cm cm/kg
- Domestic Roadfreight - 4000 cm cm/kg
Documentation
All non document consignments require customs documentation.
Temporary Exports
Globeflight must be advised of any goods that are being exported temporarily and which will subsequently be returned to the Republic of South Africa, ie goods being sent out of the country for repair or demonstration purposes and which will be returning to the Rand monetary area within a specified period. A DA65 will then be processed. Any identifiable markings or serial numbers must be listed on our accompanying ProForma invoice and NEP form together with the Globeflight air-waybill.
Dangerous Goods
It is the responsibility of the Shipper of goods to ensure that the consignment is not dangerous or hazardous for carriage by air. There are various international and domestic regulations governing the transportation of dangerous goods. Please ensure that your dispatch staff adhere to these regulations. Should there be any doubt as to whether your shipment will be classified as dangerous or hazardous or is a restricted article, please contact your nearest Globeflight office. Any goods classified as dangerous/hazardous for carriage by air must be brought to Globeflight's attention. Warning labels and declarations must accompany the goods and be packed in accordance with the applicable IATA regulations. Globeflight will be happy to assist you, should you require assistance with packaging by an IATA registered packing company, delays prior to dispatch will be incurred. Rates for hazardous/dangerous goods will be quoted per shipment.
Restricted Goods
The following items are prohibited and will not be accepted as courier material:
- Dangerous or hazardous goods
- Dry ice
- Flammable or toxic goods
- Valuable jewellery, diamonds, gold, etc
- Money cash, coins, negotiable documents, travellers cheques
- Firearms (weaponry and other weaponry parts)
- Gambling devices
- Foodstuffs and perishables
- Live animals or plants
Additional restrictions may apply to certain countries. Should you wish to send any of the above items please contact us so that we can arrange correct mode of transport. Tariffs will be dependent of the commodity and final destination country.
Restrictions
Certain goods are restricted for carriage due to customs requirements, airline restrictions or their hazardous nature. It is the responsibility of the shipper to ensure that goods are not restricted, hazardous or dangerous for carriage by air or by road. Please contact your nearest Globeflight office for advise on any restricted goods. Various types of hazardous cargo must be packed in a prescribed manner by an approved packer. The cost of special packing will be for the shippers account and may delay the dispatching of the shipment.
Conditions of Carriage
All business is undertaken in terms of the Globeflight Worldwide Express Standard Trading Conditions.
Credit Terms
Credit terms are strictly 30 days from date of statement. Accounts must be paid by cheque or direct bank transfer. Cash payments may only be made at a Globeflight branch.
Collections From Other Countries
For collections from other locations, contact your local Globeflight branch who will arrange the collection on your behalf.
Proof Of Delivery
Proof of deliveries are available via different methods:
- Send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , enter only the waybill number in the subject line (separate multiple waybill numbers with a semi-colon ; ) and send the e-mail. You will receive an automated reply with the image of the pod.
- Go to the Home Page on this site. Go to “Track and Trace”, type in your waybill number to view the image.
- Call / e-mail your local branch and the customer services team will assist you. A general e-mail address for customer services is This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Register as a user, receive a password and you can search for waybills via date range as well as view statistics on your services.
Mode Of Transport
Globeflight uses a variety of transport modes to effect delivery of shipments to final destination. The decision as to which mode of transport is utilised will at all times be at the discretion of Globeflight and will depend on prevailing circumstances.
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Value Added Tax
- All tariffs quoted exclude V.A.T. Please note however that International Export shipments are zero rated and therefore do not attract V.A.T.
- After hours Contact Numbers
- Globeflight operates a 24 hour service in Johannesburg. Should you require assistance after hours, please telephone our after hours numbers.
- Chain Store/Embassy Deliveries
- A surcharge will apply for any back door collections or delivery to any Chain Store, Embassy or Consulate countrywide. Should an attempted collection or delivery be made to an Embassy, and result in non collection/delivery being effected due to administration problems beyond our control, the surcharge will still be levied.
- Fuel Surcharge
- A fuel surcharge will be levied on all domestic and international consignments. This surcharge is based on the fluctuation of fuel prices. Globeflight reserves the right to increase such surcharge without prior notice.
Insurance Documents
Download the Insurance Documents here.
Currency Surcharge Fluctuation
This is applicable on international zones 3 – 9. Globeflight reserves the right to charge a fluctuating surcharge based on the prevailing rate of exchange ie: Rand versus major currency
Terms and Conditions
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